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Ling, R. (2008). New tech, new ties: How mobile communication is reshaping social cohesion. The MIT Press.
| Preface | |
| Acknowledgements | |
| 1. | Mobile Communication and Ritual Interaction: The Plumber’s Entrance |
| 2. | ICT and Tension between Social and Individual Impulses |
| 3. | Durkheim on Ritual Interaction and Social Cohesion |
| 4. | Goffman on Ritual Interaction in Everyday Life |
| 5. | Collins and Ritual Interaction Chains |
| 6. | Ritual as Catalytic Event |
| 7. | Co-Present Interaction and Mobile Communication |
| 8. | Mobile Telephoney and Mediated Ritual Interaction |
| 9. | Bounded Solidarity: Mobile Communication and Cohesion in the Familiar Sphere |
| 10. | The Recalibration of Social Cohesion |
| Notes | |
| Bibliograhy | |
| Index | |
| Review “I turn to Rich Ling first when I want to get beyond hype and conjecture regarding the social uses and impacts of mobile media. His new book is a milestone. Anyone who wants to know how our use of mobile phones is changing our social lives should read this book.” –Howard Rheingold, author of Tools for Thought, The Virtual Community, and Smart Mob “This book connects classical sociological theorists such as Durkheim and Weber to the contemporary phenomena of mobile communication. While mobile messaging is mostly banal and apparently uninteresting, it reveals a need previously provided by ritual, to enrich everyday life by connecting its practices to notions of the sacred or the nouminous. Under the regimes of modernity, ritual has been debased and the sacred consigned to the sphere of spirituality. But the practices of everyday life still have to provide meaning and purpose for most people and the mobile phone is its unpretentious purveyor. Rich ling brings us back to the classical theorists by reminding us of the importance of finding significance in the ordinary.” Book Description In New Tech, New Ties, Rich Ling examines how the mobile telephone affects both kinds of interactions–those mediated by mobile communication and those that are face to face. Ling finds that through the use of various social rituals the mobile telephone strengthens social ties within the circle of friends and family–sometimes at the expense of interaction with those who are physically present–and creates what he calls “bounded solidarity.” Ling argues that mobile communication helps to engender and develop social cohesion within the family and the peer group. Drawing on the work of Emile Durkheim, Erving Goffman, and Randall Collins, Ling shows that ritual interaction is a catalyst for the development of social bonding. From this perspective, he examines how mobile communication affects face-to-face ritual situations and how ritual is used in interaction mediated by mobile communication. He looks at the evidence, including interviews and observations from around the world, that documents the effect of mobile communication on social bonding and also examines some of the other possibly problematic issues raised by tighter social cohesion in small groups. About the Author Source: http://www.scils.rutgers.edu/ci/cmcs/publications/books/2008/new%20tech.html |
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Black man vs. white woman
Hillary Clinton contends with gender stereotypes, and Barack Obama with racial ones. Which bias runs deeper in the American psyche? The answer does not bode well for Clinton.
THE BOSTON GLOBE
Sunday, February 24, 2008
Since Sen. Barack Obama emerged as a serious challenger to Sen. Hillary Clinton for the Democratic presidential nomination, the primaries have become, in part, a referendum on whether Americans are more prepared for a woman or a black man in the White House.
The voting has been parsed for signs that the candidates are drawing supporters beyond their particular “minority” demographic. Over the past month and a half, feminist pioneers Gloria Steinem and Robin Morgan have both published essays arguing that Clinton would have long since sewn up the nomination if not for the stubbornness of our national sexism.
And when Clinton’s primary victory in New Hampshire last month caught everyone by surprise, some analysts suggested that the polls had been so wrong beforehand in part because voters in the overwhelmingly white state had been reluctant to share their true, race-based reservations about Obama.
The discussion so far has been rather short on data. There have been surveys asking whether Americans would vote for a black or female candidate for president — according to a December 2007 Gallup poll, 93 percent and 86 percent, respectively, say they would. Those answers should be interpreted with some skepticism, however, because people are often unaware of their biases and don’t tend to reveal them honestly in surveys.
But turn away from the campaign trail, and toward the laboratories where psychologists work, and a fascinating portrait of the primaries emerges. For decades, researchers have been studying bias — how it arises, how it changes, how it fades away. Their work suggests that bias plays a more powerful role in shaping opinions than most people are aware of. And they suggest that the American mind treats race and gender quite differently. Race can evoke more visceral, negative associations, the studies show, but attitudes toward women are more inflexible and — to judge by the current dynamics of the presidential race — ultimately more limiting.
“Gender stereotypes trump race stereotypes in every social science test,” says Alice Eagly, a psychology professor at Northwestern University.
It would be a gross oversimplification to reduce the Democratic race to the white woman versus the black man. Factors such as Obama’s eloquence and inexperience and Clinton’s policy mastery and her association with the ambivalent legacy of her husband have played a larger role in how the race has been talked about. And indeed, this presidential contest can be seen as the country’s attempt to lurch beyond a blinkered, monolithic identity politics.
But in a campaign in which it’s hard to find many substantive policy differences between the leading Democratic contenders, it’s notable how well the psychological research on bias predicts the race we’ve seen so far. Obama’s ability to disarm the initial reservations of an increasing number of white voters as the campaign has progressed — especially over the past couple of weeks, in his string of 11 straight primary and caucus victories — fits with the findings of bias researchers that racial bias is strikingly mutable, and can be mitigated and even erased by everything from clothing and speech cadence to setting and skin tone.
As Clinton has discovered, gender stereotypes are stickier. Women can be seen as ambitious and capable, or they can be seen as likable, a host of studies have shown, but it’s very hard for them to be seen as both — hence the intense scrutiny and much-debated impact of Clinton’s moment of emotional vulnerability in a New Hampshire diner last month.
As the race moves toward the possibly decisive March 4 primaries in Texas and Ohio, Clinton and Obama will have to continue to negotiate the complex demands of campaigning for an office that has been held by an unbroken string of 43 white men. But while this presidential campaign has proven a stage on which these issues can dramatically play out, they also run deeply through the rest of our society. And if the ample literature on bias shows anything, it is that, for all the difficulties Americans have with race, it may prove that attitudes about women are the hardest to change.
Prejudice influenced by context
When psychologists talk about bias, they use three technical categories: stereotyping, prejudice and discrimination. Stereotyping is cognitive bias, the tendency to ascribe to people a set of traits based on the group they belong to (e.g., “black people are good at sports,” “Jews are cheap”). Prejudice is an emotional bias, disliking someone because of their group identity. And discrimination is how we act on the first two.
Sexual prejudice isn’t terribly common — male chauvinists don’t dislike women, they just have particular ideas about their capabilities and how they should behave — but with race, stereotypes tend to go hand-in-hand with prejudice.
Many studies have shown the prevalence of negative associations among white Americans toward blacks. Mahzarin Banaji of Harvard and Anthony Greenwald of the University of Washington have done influential work showing that most whites, whatever their professed racial attitudes, are quicker to associate positive words with images of whites and quicker to associate negative words with blacks. The test they developed, the Implicit Association Test, or IAT, has become one of the most common tools for measuring bias.
Joshua Correll, a psychology professor at the University of Chicago, measures bias in a more dynamic way, looking at associations with danger. In one set of studies he had mostly white participants play a video game in which they had to make split-second “shoot/no-shoot” decisions based on whether the figure on the screen was holding a gun. Most subjects, he found, were more trigger-happy when presented with an image of a black man.
But follow-up studies have also shown that these biases can be sharply reduced, and in some cases even erased. When participants, for example, are shown images of well-liked black public figures before taking the IAT, their anti-black biases disappear.
“We’re finding that racial stereotyping and prejudice are extremely contextual,” says Correll. “You can see real reductions in prejudice, and sometimes it actually reverses,” crossing over into a sort of stereotypic affinity.
And this, Correll argues, works to the advantage of someone like Obama. “You look at Obama, and he represents himself incredibly well,” Correll says. “There are a whole lot of contextual cues that tell us this is someone you don’t need to worry about.”
Some of the most dramatic work in racial bias mitigation was published in 2001 by John Tooby and Leda Cosmides, evolutionary psychologists at the University of California at Santa Barbara, and their then-student Robert Kurzban. In their study, they presented participants with a series of images of people, each with a sentence that the person in the image had supposedly said. Later on, the test subject would be asked to recall who had said what.
What they were after were wrong answers. The ways in which test subjects misattributed quotes betrayed the categories by which they grouped people. Subjects, for example, were far more apt to misattribute something one black man had said to another black man, rather than to a white man or to a woman.
Surprisingly, though, the researchers found that they were able to get people to stop paying attention to race by showing images of people wearing one of two colors of T-shirts, paired with quotes that gave the impression that the T-shirts correlated with membership on different “teams.” In response, test-takers started grouping people on the basis of the T-shirt color rather than their skin color, confusing T-shirt “team members” of different ethnicities with each other.
The researchers didn’t see a similar effect for gender. According to Tooby, “People can cease to notice ethnicity as a factor in how they conceptualize somebody in a way that they don’t seem to be able to with gender.”
Gender stereotypes more stubborn
There is work suggesting that implicit gender stereotypes can also display a degree of mutability, at least among women. Still, psychologists specializing in gender bias say that many studies have shown how strong a force gender stereotyping is.
In one particularly telling strain of research, two sets of participants are asked to comment on something, perhaps a résumé or a speech. To one audience, the person involved is described as a woman, to the other as a man. Time and again, male participants (and, in some cases, women as well) judge the résumé more harshly if it is a woman’s, or say the speech was strident if given by a woman but assertive if given by a man.
Women in these studies are typically judged to be less capable than men with identical qualifications, but it’s not impossible for them to be seen as competent. The problem is that if they’re understood to be capable, the majority of respondents also see them as less likable.
“The deal is that women generally fall into two alternatives: they are either seen as nice but stupid or smart but mean,” says Susan Fiske, a psychology professor at Princeton.
Amy Cuddy, a psychologist at Northwestern, suggests that the durability of gender stereotypes stems in part from the fact that most people have far more exposure to people of the opposite gender than to people of different races. As a result, they feel more entitled to their attitudes about gender.
“Contact hasn’t undermined these stereotypes, and it might even strengthen them,” she says. “Many people don’t believe seeing women as kind or soft is a stereotype. They’re not even going to question it, because they think it’s a good thing.”
Tooby takes a more biological view. As he argues, in the prehistoric environment in which our brains evolved, race had no meaning — no one could travel far enough to meet anyone who didn’t look like them. Gender, on the other hand, meant a lot. It predicted what someone’s status would be, what their priorities were, whether they were a potential rival or partner.
Indeed, the only other trait that we notice as strongly as gender, Tooby points out, is age. Clinton is 60 years old, Obama 46. And no matter who wins the Democratic nomination, the face-off against the 71-year-old John McCain might introduce a whole new aspect to the identity politics of the campaign.
Source: http://www.statesman.com/search/content/editorial/stories/insight/02/24/0224bias.html
Source: http://www.newyorker.com/online/video/conference/2007/haidt
Both of us, independently, have been “victims” of research misconduct – plagiarism as well as fabricated data. One day, while venting about these experiences, we agreed to co-teach a very practical graduate course on research ethics: “Research Ethics for the Life Sciences.” The hope was that we could ward off future problems for us, our profession, and, ultimately, society. Ethical misconduct is a big crisis in science. No longer are misdeeds buried in journals; they often make for international headlines.
Our dean and department heads were enthusiastic. They must have realized that while we were reminding them of a problem, we were also willing to step up and accept the challenge of making a difference.
Neither of us are ethicists, though that didn’t seem to matter. At first blush, bioethics, a field unto itself, might be included in a research ethics course for graduate students. But, we had more than enough ground to cover in our one-hour, one-day-a-week, 8:00 am course without including bioethics content. First and foremost, we wanted our students to learn and discuss the best practices in our fields of research. Twelve students enrolled in our experiment, a pragmatic and experiential course that primarily consisted of case study discussions.
We decided to focus on the areas where graduate students, technical staff, postdocs, and even established scientists run into trouble: plagiarism, authorship, grantsmanship, peer review, research misconduct, image fraud, whistle-blowing, conflicts of interest, patenting, and as a special topic, women in science. (See our syllabus under “teaching” at http://plantsciences.utk.edu/stewart.htm.)
The first homework assignment was to find plagiarism. They did. They found gratuitous cases, and some not so black and white. Here we parsed through what is acceptable and not acceptable from a scientific standpoint. More importantly, we discussed, rather than lectured, about best practices and what happens when shortcuts are taken. So it went for the entire semester.
For those of you who’d like to teach your own courses, here’s a bit of what we learned:
Team up with another faculty member. As coinstructors we often had disparate opinions; sometimes we agreed, and sometimes we debated. The students appreciated hearing the range of opinions from us and from their peers.
Case studies are a powerful tool. They personalized real events and problems. They helped us all empathize with wrongdoers and victims, roles we’ve found ourselves in from time to time.
Teach best practices in your discipline, and not just general issues of right and wrong. Keep it practical.
Have fun. Sometimes we felt like some of the examples could be condemning – with us being the condemned. Did I plagiarize when I recycled text from my own writing? These instances don’t sound like much fun, but the students observed that we all make mistakes and we’re all human. Don’t be afraid to laugh.
Keep class size small, with a limit of 20 students. In larger classes, shy students might not feel comfortable with sharing.
Don’t focus on morality. Focus on ethics. One of our students thanked us for that specifically.
We look forward to teaching this class again. Feel free to “plagiarize” our syllabus. Teaching this course should count toward teaching (obviously), research (making it more efficient and productive by keeping open lines of communication/expectations of staff and students), and service (to your colleagues and profession). We bet it will be the best course you’ve ever taught.
C. Neal Stewart, Jr., is professor and Ivan Racheff Chair of Excellence in Plant Molecular Genetics at the University of Tennessee, where J. Lannett Edwards is associate professor and graduate director in the Department of Animal Science.
Source: http://www.the-scientist.com/article/display/54226/
Crowdsourcing for science? Posted by Alison McCook
[Entry posted at 20th February 2008 01:42 PM GMT]
Comment on this blog
Last night, I and other attendees of the Knight Science Journalism Fellowships 25th Anniversary Symposium in Boston were introduced to an interesting idea, courtesy of Clive Thompson, science writer extraordinaire for Wired and other outlets: Write blogs to get ideas.
Source: http://www.the-scientist.com/blog/display/54344/
It’s a basic concept. Thompson — a surprisingly dapper (for a writer), well-coiffed, quick-talking presenter — explained that he constantly feeds his blog, collisiondetection.net, because blogging is “highly promiscuous” — meaning, you blog and link to another blog, then that person links to you in a future post, and so on. You find out who’s linked to you (technorati.com ), check them out, and see other blogs by like-minded people, who might think about something you’d never considered before.
Journalism is a bit like science: If someone works on your same idea and publishes first, your work is practically for naught. However, Thompson convinced his editors at Wired to let him post online some information about a column he was working on, asking for reader comments. He received nearly 15,000 words from readers and 65 emails — suggesting examples that illustrate his idea, or something else to think about.
Which made me think: Should scientists be doing more of this? As in, you’ve got a question you’d like to research, but you’re not sure how best to conduct your experiment. Why not ask the scientific community? We’ve written about moves in this direction, such as Nature Precedings. Would scientists participate without poaching?
We’ve also done some of our own experiments about crowdsourcing — notably, a feature last September that asked readers how they thought tenure should change, which received over 100 comments.
Thompson had all sorts of interesting ideas about how to get — well, ideas. For instance, in front of the audience, he logged onto his profile on twitter.com, which operates under a practically inexplicable premise, and asked: “Does anyone have a question they want to ask a room full of science journalists?” Twenty minutes or so later, he checked back and found six or so questions, including our opinion of the new movie “Jumper.” One question, however, came from “Hermida” — Alfred Hermida, an assistant professor at the graduate school of journalism at the University of British Columbia, who was in the audience and scheduled to speak today (February 20). His question: “Why aren’t they on Twitter?”
By the end of Thompson’s one-hour presentation, Hermida had posted a blog about the talk on reportr.net.
It’s an interesting topic to look at how journalists use/perceive blogs with a goal to compare US and KOREA.
http://cityroom.blogs.nytimes.com/2008/02/14/cnn-producer-says-he-was-fired-for-blogging/index.html
Matthew C. Nisbet January 9, 2008 — Washington, D.C.
Matthew C. Nisbet School of Communication, American University, 4400 Massachusetts Avenue, NW, Washington, D.C. 20016, USA, nisbetmc@gmail.com
Robert K. Goidel Manship School of Mass Communication at Louisiana State University
Using the contemporary debate in the United States over embryonic stem cell research as a test case, we outline a theoretical framework that points to the central impact of value predispositions, schema, political knowledge, and forms of mass media use in shaping public perceptions of science. In the process, by proposing an alternative approach to the dominant science literacy model, we address the existing divide between survey-based and ethnographic studies. Analyzing nationally representative survey data collected in the US in the fall of 2003, our findings suggest that value predispositions related to Christian conservatism and social ideology, along with schema related to abortion and reservations about science, serve as primary influences on citizen evaluations of embryonic stem cell research and therapeutic cloning, while our measure of issue-specific political knowledge had no statistically significant impact. In addition, after all controls, attention to newspaper coverage along with various forms of genre-specific entertainment television use have unique influences on citizen evaluations, suggesting that the mass media provide an important part of the social context by which citizens judge controversial science. Other survey results since our data collection in 2003 lend support to our findings. Religious and ideological values appear to filter the influence of information disseminated by scientific institutions. We conclude by discussing future research that connects findings from ethnographic studies with survey-based approaches.
Public Understanding of Science, Vol. 16, No. 4, 421-440 (2007)
By Jennifer Stromer-Galley
Abstract
This paper details a content analysis scheme to measure the quality of political deliberationp in face-to-face and online groups. Much of deliberation research studies the outcomes of deliberation, but there has been a lack of analysis of what groups actually do when tasked with deliberating.
The coding scheme was developed out of the theoretical literature on deliberation and further enhanced by the empirical literature on small groups, deliberation, online political talk, and conversation analysis. Strict standards for creating coding schemes were followed to ensure a valid and reliable coding process. Results of the coding of deliberations on the topic of public schools suggest that participants produced a fairly high level of reasoned opinion expression, but not necessarily on the topic which they were asked to deliberate. It is hoped that the code scheme can be utilized by practitioners and researchers of political and social deliberations.
KEYWORDS: Deliberation, Content Analysis, Deliberative Theoryhttp://services.bepress.com/jpd/vol3/iss1/art12/.
The Good Citizen: How a Younger Generation is Reshaping American Politics (Paperback)
by Russell J. Dalton (Author)
Design Patterns and Business Models for the Next Generation of Softwareby Tim O’Reilly
09/30/2005
Soucre: http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html
New Political Communication Unit, Department of Politics and International Relations, Royal Holloway, University of London, April 17-18, 2008.
Sponsors: Routledge Publishers, Polity Press, Royal Holloway Research Strategy Fund.
Source: http://newpolcom.rhul.ac.uk/politics-web-2-0-conference/
This morning’s Making Your Media Matter panel addresses a central question for social issue media-makers: how can you keep people watching—and make them care—when your topic is disturbing?
Julia Bacha, who co-wrote wrote Control Room, showed a clip from Encounter Point, a documentary film about nonviolent activists in the Israeli-Palestinian conflict. The film was meant to serve as a platform for these activists, in contrast to the mainstream media’s focus on violence and political maneuvering. “It’s not like we’re trying to force-feed the media with something that’s not newsworthy,” said Bacha. “There have been victories on the ground.” She explained that they took the film to the film festival circuit, and opened theatrically in the U.S. In addition, they included an educational component in their distribution, including classroom guides and curriculum. They are using the film as an entry point for teachers to examine the entire conflict. They found that that they were able to attract both TV and print media coverage—including an unprecedented broadcast of the documentary on Al Arabiya—increasing the visibility of the activists.
Salome Chasnoff of Beyondmedia Education explained their media activism and justice projects. The organization offers documentary and media literacy training to community groups and underserved populations, working with them from development to distribution. “The goal of the work is not to entertain,” she said “it’s to educate the audience around an issue, and promote change around that issue.” Their filmmaking process stresses the agency and involvement of community partners. She talked about one project with the “Empowered Fe-Fe’s,” a group of young disabled women who moved from having no media experience to training others to make media. One of their films explored their sexuality as disabled women, and Chasnoff showed a clip of the young women discussing the issues they face in feeling sexy, and talking to the proprietor of a Chicago sex shop about toys and methods for sexual pleasure. Chasnoff’s organization works largely with women and queer youth, and she described another project with sex workers, who used the piece to lobby for the passage of Illinois bills related to first-time offenders, abuse and social programs. “Seeing them as experts in a movie allowed [legislators] to open their minds and their hearts,” said Chasnoff. The film won a documentary film contest in Chicago; while the prize was to have the film shown on a local public station’s showcase of independent film, the station refused to air it. A related community protest has spawned a community justice movement in Chicago, and the station also agreed to air the film in full. “There are winnable battles, and I’m happy to say we won one,” said Chasnoff.”
Giovanna Chesler of G6 Pictures and AU, spoke about her film Period: The End of Menstruation?, which examines the use of birth control for menstrual suppression. She said it was a “hard sell” for funders. Chesler talked about ways to make such topics approachable; one technique she uses is using voiceovers from interviews over images rather than confronting people with a talking head. Showing groups of people talking underscored the goal of Period to continue the conversation among friends about birth control. “Laughing with the topic was also very important,” she said. Building relationships with community partners was central to the film’s strategy; partners included Our Bodies Ourselves and The University of California San Diego.”It was rejected from every film festival I applied to,” she said. “I’m so proud of that.” But distributors understood the potential audience for the film and it sold well. Community groups used the film to host fundraising screenings and workshops. Eventually, the New York Times covered the film on its front page, and for three days it was the most blogged and emailed article on the site. “I was like, ‘I knew you wanted to talk about this,’ ” said Chesler.
Her current project, HPV Boredom (recently rebranded as “tune in HPV”), addresses narratives around the STD. For the HPV project, she is working with students on creating platforms which allow people to talk about the STDs through social networks. She says the HPV discourse has been controlled by the pharmaceutical companies; to counteract this they are making short, viral videos with odd, humorous moments to inform and engage online viewers.
Bristol Baughan of Good Magazine presented a promotional video that explains the concept of this for-profit project, which is to make “relevant content entertaining and commercial, beautiful and interesting.” The project is just entering its second year, and is also producing related documentary films and multimedia content. “We’re trying to bring a different, design-heavy feel” to documentary, said Baughan. She noted that there was definitely a generation gap in terms of what a younger audience is willing to pay to watch. Their first film, by Michael Apted, The World 2006, was about soccer around the globe; their current film examines NASCAR through the story of three racers. She says they’re still experimenting with making the films commercially viable. They are going to start focusing more on producing short online videos featuring profiles of extraordinary people.
In the Q&A the filmmakers talked about both the rise of online video, and the power of group screenings—giving audience members a next step in the moment when they’re still captured by the film’s message can be very powerful. “I don’t want to give up the face-to-face screenings,” said Bacha, “but the web allows people who can’t be in the same room to watch and talk together.” She says they are thinking about strategic ways to combine both approaches.
<http://web.mit.edu/comm-forum/forums/prime-time_transition.html> prime time in transition
writer-producers on the history and current direction of series television
howard gordon, 24, buffy the vampire slayer, the x files
barbara hall, women’s murder club,
,judging amy, joan of arcadia
john romano, third watch, party of five, hill street blues
march 6 5-7 p.m., bartos theater
global television have programs aimed at global audiences begun to replace traditional forms
of national television?
eggo m?ller, utrecht univ.
roberta pearson, univ. of nottingham
william uricchio, mit
march 13 3-7 p.m., bartos theater
<http://web.mit.edu/comm-forum/forums/our_world_digitized.html> our world digitized: the good, the bad, the ugly visionary and skeptical perspectives on the promise and perils of
the internet era
yochai benkler, harvard law school
cass sunstein, univ. of chicago law school
april 10 5-7 p.m., bartos theater
<http://web.mit.edu/comm-forum/forums/youth_civic_engagement.html> youth and civic engagement has unprecedented access to information changed young people’s understanding
of democracy?
lance bennett, univ. of washington
ian v. rowe, mtv
april 24
5-7 p.m., bartos theater
For more information: <http://web.mit.edu/comm-forum/>
February/March » While the line “according to Wikipedia” pops up occasionally in news stories, it’s relatively rare to see the user-created online encyclopedia cited as a source. But some journalists find it very valuable as a road map to troves of valuable information.
By Donna Shaw
Donna Shaw (shaw@tcnj.edu) is an AJR contributing writer.
When the Las Vegas Review-Journal published a story in September about construction cranes, it noted that they were invented by ancient Greeks and powered by men and donkeys.
Michigan’s Flint Journal recently traced the origins of fantasy football to 1962, and to three people connected to the Oakland Raiders.
And when the Arizona Republic profiled a controversial local congressman in August, it concluded that his background was “unclear.”
What all three had in common was one of the sources they cited: Wikipedia, the popular, reader-written and -edited online encyclopedia. Dismissed by traditional journalism as a gimmicky source of faux information almost since it debuted in 2001, Wikipedia may be gaining some cautious converts as it works its way into the mainstream, albeit more as a road map to information than as a source to cite. While “according to Wikipedia” attributions do crop up, they are relatively rare.
To be sure, many Wikipedia citations probably sneak into print simply because editors don’t catch them. Other times, the reference is tongue-in-cheek: The Wall Street Journal, for example, cited Wikipedia as a source for an item on “turducken” (a bizarre concoction in which a chicken is stuffed into a duck that is stuffed into a turkey) in a subscriber e-mail update just before Thanksgiving. In the e-mail, the Journal reporter wrote that some of his information was “courtesy of Wikipedia’s highly informative turducken entry. As my hero Dave Barry says, ‘I’m not making this up. Although, I’ll admit that somebody on Wikipedia might have.’”
And when Time Inc. Editor-in-Chief John Huey was asked how his staffers made sure their stories were correct, he jokingly responded, “Wikipedia.”
It’s unclear if many newsrooms have formal policies banning Wikipedia attribution in their stories, but many have informal ones. At the Philadelphia Inquirer, which cited Wikipedia in an article about the death of television personality Tom Snyder last July, Managing Editor Mike Leary recently sent an e-mail to staff members reminding them they are never to use Wikipedia “to verify facts or to augment information in a story.” A news database search indicates that “according to Wikipedia” mentions are few and far between in U.S. papers, and are found most frequently in opinion columns, letters to the editor and feature stories. They also turn up occasionally in graphics and information boxes.
Such caution is understandable, as for all its enticements, Wikipedia is maddeningly uneven. It can be impressive in one entry (the one on the Naval Battle of Guadalcanal includes 138 endnotes, 18 references and seven external links) and sloppy in another (it misspells the name of AJR’s editor). Its topics range from the weighty (the Darfur conflict) to the inconsequential (a list of all episodes of the TV series “Canada’s Worst Handyman”). Its talk pages can include sophisticated discussions of whether fluorescent light bulbs will cause significant mercury pollution or silly minutiae like the real birth date of Paris Hilton’s Chihuahua. Some of its commentary is remarkable but some contributors are comically dense, like the person who demanded proof that 18th-century satirist Jonathan Swift wasn’t serious when he wrote that landlords should eat the children of their impoverished Irish tenants.
Hubble Smith, the Review-Journal business reporter who wrote the crane story, says he was simply looking for background on construction cranes for a feature on the Las Vegas building boom when the Wikipedia entry popped up during a search. It was among the most interesting information he found, so he used it. But after his story went to the desk, a copy editor flagged it.
“He said, ‘Do you realize that Wikipedia is just made up of people who contribute all of this?’” Smith recalls. “I had never used it before.” The reference was checked and allowed to remain in the story.
Indeed, the primary knock against Wikipedia is that its authors and editors are also its users — an unpaid, partially anonymous army, some of whom insert jokes, exaggeration and even outright lies in their material. About one-fifth of the editing is done by anonymous users, but a tight-knit community of 600 to 1,000 volunteers does the bulk of the work, according to Wikipedia cofounder Jimmy Wales. Members of this group can delete material or, in extreme cases, even lock particularly outrageous entries while they are massaged.
The extent of the potential for misinformation became clearer in August, when a new tool called WikiScanner (wikiscanner.virgil.gr/) began providing an ingenious database to identify propagandists and hoaxers. It gave Wikipedia critics plenty of new ammunition, as it revealed that among those surreptitiously rewriting entries were employees of major corporations, politicians and the CIA trying to make their bosses look better. And then there was the John Seigenthaler Sr. episode, in which someone edited the prominent retired journalist’s Wikipedia biography to insinuate that he briefly had been a suspect in the assassinations of John and Robert F. Kennedy. In an op-ed piece for USA Today in 2005, Seigenthaler, who once worked for Bobby Kennedy and was one of his pallbearers, railed against Wikipedia, calling it “a flawed and irresponsible research tool.” (A Nashville man later admitted inserting the material as a joke aimed at a coworker, and apologized.)
No one is more aware of such pitfalls than the leadership of Wikipedia, whose online disclaimer reminds users that “anyone with an Internet connection” can alter the content and cautions, “please be advised that nothing found here has necessarily been reviewed by people with the expertise required to provide you with complete, accurate or reliable information.” An even more blunt assessment appears in the encyclopedia’s “Ten things you may not know about Wikipedia” posting: “We do not expect you to trust us. It is in the nature of an ever-changing work like Wikipedia that, while some articles are of the highest quality of scholarship, others are admittedly complete rubbish.” It also reminds users not to use Wikipedia as a primary source or for making “critical decisions.”
Wales says it doesn’t surprise him to hear that some journalists are cautiously trying it out. “I think that people are sort of slowly learning how to use Wikipedia, and learning its strengths and its weaknesses,” he says. “Of course, any reasonable person has to be up front that there are weaknesses… On the other hand, there are lots of sources that have weaknesses.” Wales thinks the encyclopedia’s best journalistic use is for background research rather than as a source to be quoted.
Wales, a board member and chairman emeritus of the nonprofit Wikimedia Foundation Inc., which owns Wikipedia, says the company constantly strives to improve its product. “Right now we’re tightly focused on making sure that, for example, the biographies are well sourced,” he says. The foundation is also developing new tools “to block people who are misbehaving,” including one for new German-language Wikipedia users that will vet their contributions. If it works, Wales says, it can be rolled out for Wikipedia encyclopedias in other languages.
He also defends the right of Wikipedia — and perhaps even reporters — to have a little fun. “I subscribe to Google alerts and I saw that turducken [item in the Wall Street Journal e-mail] and I thought, well, what other source would you use? Britannica doesn’t cover this nonsense,” he says.
There are still plenty of journalists who aren’t convinced of Wikipedia’s worth, among them the denizens of testycopyeditors.org, where contributors to the online conversation have names like “crabby editor” and “wordnerdy.” Asked his opinion of Wikipedia, Phillip Blanchard, the Washington Post copy editor who started testycopyeditors, responds, “I’m not sure what I could add, beyond ‘don’t use it’ and ‘it’s junk.’”
While the Post has no written policy against it, “I can’t imagine a circumstance under which a fact would be attributed to Wikipedia,” says Blanchard, who works on the financial desk. “‘According to Wikipedia’ has appeared only a couple of times in the Washington Post, once in a humor column and once in a movie review.”
Gilbert Gaul, a Pulitzer Prize-winning reporter at the Post, describes himself as a “dinosaur in the changing world” when it comes to rules about sourcing stories. Wikipedia, he says, doesn’t meet his personal test — for one thing, “there is no way for me to verify the information without fact-checking, in which case it isn’t really saving me any time.” He prefers to do his own research, so he can “see and touch everything,” rather than rely on the mostly anonymous content of Wikipedia.
“I like much of the new technology… But to me rules, borders, guidelines and transparency matter a lot,” Gaul said in an e-mail interview. “I need and want to be able to trust the people I am reading or chatting with. If I can’t, what is the point?”
Other journalists, though, are at least somewhat won over by what can be an impressive feature: those sometimes lengthy Wikipedia citations that lead to other, more authoritative sources. David Cay Johnston, a Pulitzer-winning reporter for the New York Times, says he recently looked up “thermodynamics” to see where it led him, and found that Wikipedia’s entry listed numerous references from reliable sources.
“I have a solid understanding of the concept, but once we get into fine points, I have nothing beyond my skepticism as a reporter to judge the accuracy, validity and reliability of what is there,” he says. “However, this entry appears to be useful as a source guide. It has names of researchers whose books were published by eminent organizations, and you can take that as a quick way to find sources. So as a tip sheet, as a road map to reliable sources, Wikipedia seems valuable.”
Jim Thomsen, a copy editor at the Kitsap Sun in Bremerton, Washington, has no problem with attributing information to the online encyclopedia in certain cases. “If I see something in Wikipedia I might want to cite for background and context for a story, I trace back the cites to their original sources,” Thomsen said in an e-mail interview. “If I feel the origins are solid, I’ll use the info.
“I know there’s been a lot of hullabaloo about people with agendas seeding Wikipedia with slanted or even false information, but as I see it, that sort of stuff can be easily sniffed out — by looking at the cites, and tracking them back. No cites? Fuhgeddaboudit. The bottom line is that Wikipedia can be a great tool as a central clearinghouse for contextual information. But not a single syllable there should be taken at face value.”
The Los Angeles Times is one of many newspapers that have allowed an occasional “according to Wikipedia” in their pages in the last several months. One was in a commentary piece about Barack Obama; another appeared in a staff-written story about a professional “man in the street” who managed to be interviewed repeatedly. The reference in the latter story drew rapid fire on testycopyeditors.org, with comments including “Shame on the Los Angeles Times” and “No, no, a thousand times no.”
Melissa McCoy, the Times’ deputy managing editor in charge of copy desks, says the paper occasionally allows Wikipedia attribution. “We’re certainly not going to use Wikipedia as a stand-alone news source, but we’re not going to exclude it if it takes us somewhere,” she says. “If a reporter spots something in there and it makes them do an extra phone call, it’s silly” not to use it.
There’s no unanimity about Wikipedia among academic experts, who have engaged in vigorous debates about the online encyclopedia. While many professors refuse to allow students to cite it, it has attracted some prominent defenders, including historians and scientists who have analyzed its content.
“If a journalist were to find something surprising on Wikipedia and the journalistic instincts suggested it was correct, the journalist might add that as an unsubstantiated Wiki-fact and invite comment,” says Cathy Davidson, a professor at Duke University and cofounder of HASTAC (Humanities, Arts, Science, and Technology Advanced Collaboratory, www.hastac.org), a network of researchers developing new ways to collect and share information via technology. “Perhaps an online version of the printed piece, for example, might include a blog inviting people to comment on the Wiki-fact. It may be that there would be Wiki-facts online that were not in the printed piece. In other words, why not use the new technologies available to expand knowledge in all kinds of ways?”
Journalists also should consider, Davidson says, whether some of the sources they deem reliable have their own inadequacies. For example, when she recently researched the origins of calculus, she found that standard Western histories generally credited England’s Isaac Newton and Germany’s Gottfried Wilhelm Leibniz. But Wikipedia went much further, tracing the discovery of basic calculus functions back to the Egyptians in 1800 BC, and then to China, India and Mesopotamia — all hundreds of years before the Europeans.
So while journalists should be cautious no matter what resources they use, “What Wikipedia does reveal to those in the Euro-American world is knowledge which most of our sources, even the most scholarly, have, in the past, neglected because it did not fit in our intellectual genealogies, in our history of ideas,” Davidson says.
In December 2005, the science journal Nature published a survey of several experts about the content of comparable Wikipedia and online Encyclopedia Britannica entries. In a conclusion hotly disputed by Britannica, Nature said that Wikipedia “comes close to Britannica in terms of the accuracy of its science entries,” in that the average Wikipedia article contained four errors to Britannica’s three. Britannica’s 20-page response said that “almost everything about the journal’s investigation…was wrong and misleading…the study was so poorly carried out and its findings so error-laden that it was completely without merit.” The company further asserted that Nature had misrepresented its own data — its numbers, after all, showed that Wikipedia had a third more inaccuracies than Britannica — and asked for “a full and public retraction of the article.” Nature stood by its story.
“The Nature piece profoundly undermined the authority upon which Britannica depends,” says Gregory Crane, editor in chief of the Perseus Digital Library at Tufts University. He is a recent convert to the pro-Wikipedia camp, calling it “the most important intellectual phenomenon of the early 21st century.”
He recognizes its faults, especially when Wikipedians write about controversial topics. So “people have to do some critical thinking,” Crane says, by evaluating their sources, “whether it’s Wikipedia or the New York Times.”
In an article he wrote in 2005, Crane acknowledged that Wikipedia “is an extreme case whose success so far has shocked skeptical scholars.” But he noted as well that other, more mainstream reference works had similar foundations — for example, the Oxford English Dictionary was written over a period of 70 years by thousands of people, including “an inmate at an asylum for the criminally insane.”
A 2006 analysis by another scholar and Wikipedia fan, George Mason University historian Roy Rosenzweig, found some inaccuracies, omissions, uneven writing and even plagiarism in selected entries. But his comparison of several Wikipedia biographies against comparable entries in two other encyclopedias found that Wikipedia “roughly matches” Microsoft’s Encarta in accuracy while still falling short of the Oxford University Press’ American National Biography Online. “This general conclusion is supported by studies comparing Wikipedia to other major encyclopedias,” wrote Rosenzweig, who was director of the university’s Center for History and New Media until his death last year.
Still, many if not most in the academic community think that Wikipedia, if used at all, should be no more than a secondary source, and they frequently tell their students as much. For Cornell University professor Ross Brann, that position was reinforced in early 2007, after the outing of a salaried Wikipedia employee and editor who called himself “Essjay” and claimed to be a tenured professor with doctorates in theology and canon law. Turns out he had seriously padded his résumé: The New Yorker discovered after interviewing Essjay that he was actually a 24-year-old community college dropout. To Brann, a professor of Judeo-Islamic studies and director of graduate studies for the Department of Near Eastern Studies, the incident confirmed that Wikipedia could not be trusted as a primary source.
“I just tell students, ‘Do not use Wikipedia, do not cite it, do not go there for my classes.’ We’re trying to teach them how to use sources, how to evaluate different sources, and I think that in general, although obviously a wonderful resource, for a student who just uses a search engine and they use the first thing that pops up..this undermines the kind of thing we’re trying to teach them,” Brann says.
Brann notes that Wikipedia’s popularity probably has a lot to do with the fact that its entries so frequently pop up first, because that’s the nature of search engines. “Many of them just work by the multiplicity of uses, others by virtue of ad arrangements — somebody is deciding for you what you’re going to look at,” he says.
And what about college journalists, a group that has never known life without computers? A news database search suggests that they are just as reluctant to cite Wikipedia as their professional colleagues. In August, for example, the University of Iowa newspaper, the Daily Iowan, used the WikiScanner database to determine that thousands of Wikipedia entries had been made or modified by people using the campus computer network. Some involved obvious but harmless enough vandalism: “Hawkeyes Rule” was inserted into text about the college’s football stadium; less generously, a former university president was called an “eater of monkey brains,” according to the paper’s story.
Jason Brummond, editor in chief of the Daily Iowan, says he considers Wikipedia a good initial source, “but you go from there to find what most people would consider a more reputable source.” Reporters in his newsroom generally understand that, he adds.
Brummond thinks the age of the journalist doesn’t necessarily have that much to do with accepting Wikipedia: “It’s more a personal awareness of how Wikipedia works.”
In September, the University of Kansas student newspaper ran an editorial calling upon Wikipedia to do a better job of restoring “adulterated pages,” noting that “despite a thousand recitations by our professors that Wikipedia is not a genuine source, students trust the site to give them accurate information.” Nevertheless, Erick Schmidt, editor of the University Daily Kansan, says he doesn’t rely much on Wikipedia, in part because his reporters write mostly about college and community issues. Plus, “we’re taught to be cautious of things and skeptical,” he says.
Schmidt rejects the notion that college students uncritically accept Wikipedia because they are infatuated with all things Internet. “We don’t want to move things to technology because we think it’s cool or paper is lame,” he says. “But honestly, we are pressed for time, and if technology speeds things up.. that’s why we’re being drawn to it.”
For his part, Wales maintains that the more people use Wikipedia, the more they’ll come to understand and accept it. His conclusion, he says, “comes from people who have used the site for a long time and know, ‘I have to be careful’.. which is what good reporting is supposed to be about anyway.”
But whatever the verdict on Wikipedia, one thing should not change, says the New York Times’ Johnston: “No matter who your sources are, when you sign your name, you are responsible for every word, every thought, every concept.” Contributing writer Donna Shaw (shaw@tcnj.edu) has written about front-page ads, hyperlocal Web sites and Pulitzer Prizes for AJR.